Office of the schools division superintendent

Frontline ServicesFeesDuration of ProcessOffice/s
Received reissued Diploma and Certificates for SDS Signature3-5 minutes (depending on the availability of time of the SDSRecords (Releasing)
Received Diploma and Certificates for SDS signature during incoming graduation rites10-15 minutes (depending on the availability of time of the SDS) Records (Releasing)
Received Identification (ID) for SDS signature of the teaching and non-teaching newly hired positions3-5 minutes (depending on the availability of time of the SDS)Return to client
Complaint letter from walk-in-client10-20 minutes (depending on the period of discussion on the said complaint and availability of time of the SDS)Legal Office: legal matters; Other Office/Section: Their concern (depending on the relation of the complaint)
Complaint from on-call client5-10 minutesReferred to authorized division personnel to act and reply on the said issues that is raised
Received all filed incident report5-1- minutes (depending on the SDS availability of time)Referred to authorized division personnel to act and reply on the said issues that is raised
Receive and entertain on-call client who jas a personal or official concern with regards to particular issues, queries and concern3-5 minutesReferred to authorized division personnel to act and reply on the said issues that is raised